PREAMBULA

The Seller is a publisher of Products and Services for consumers, marketed through its websites (www.nkdreamz.com) The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.

Article 1: Purpose

These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.

Article 2: General provisions

These General Terms and Conditions of Sale (GTC) apply to all sales of Products, made through the Company’s websites that are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify the present, at any time by publishing a new version on its website. The GTC applicable then are those in force on the date of payment (or the first payment in case of multiple payments) of the order.

The Company also ensures that their acceptance is clear and unreserved by setting up a check box and a validation click. The Customer declares to have read all these General Terms and Conditions of Sale, and if applicable the Special Terms and Conditions of Sale related to a product or service, and to accept them without restriction or reservation. The Client acknowledges that it has received the necessary advice and information to ensure the adequacy of the offer to its needs. The Customer declares to be able to legally contract under French laws or validly represent the natural or legal person for which he undertakes. Unless otherwise proven, the information recorded by the Company constitutes proof of all transactions.

Article 3: Prices

The prices of the products sold through the websites are indicated in Euros excluding taxes and precisely determined on the descriptive pages of the Products. They are also indicated in euros all taxes included (VAT + other taxes if any) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and/or DOM-TOM, the price is calculated without tax automatically on the invoice. Customs or other local taxes or import duties or state taxes may be payable in certain cases. These rights and amounts are not within the jurisdiction of the Seller. They will be the responsibility of the buyer (declarations, payment to the competent authorities, etc.). The Seller invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to change its prices at any time in the future. The costs of telecommunication necessary for access to the Company’s websites are the responsibility of the Customer. Where applicable also the delivery costs.

Article 4: Conclusion of the contract online

The Customer must follow a series of steps specific to each Product offered by the Seller to be able to make his order. However, the following steps are systematic:

- Information on the essential characteristics of the Product; 

- Choice of the Product, where applicable its options and indication of the Customer’s essential data (identification, address, etc.);

- Acceptance of these General Conditions of Sale.

- Verification of the elements of the order and, if necessary, correction of errors. - Follow-up of instructions for payment, and payment of products. 

- Delivery of products. The Customer will then receive confirmation by email of the payment of the order, as well as an acknowledgement of receipt of the order. He will receive a. pdf copy of these general conditions of sale. For the delivered products, this delivery will be made to the address indicated by the Customer. For the purpose of fulfilling the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide his truthful identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 5: Products and services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company’s websites. The customer certifies having received a detail of the delivery costs as well as the terms of payment, delivery and performance of the contract.

The Seller undertakes to honor the Customer’s order within the limit of the stocks of Products available only. Otherwise, the Seller shall inform the Customer.

The contractual information is presented in detail and in French.

In accordance with French law, they are subject to a summary and confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of the Products and their prices is specified on the Company’s websites, as well as the minimum duration of the contracts offered when they concern a continuous or periodic supply of products or services. Except special conditions, the rights granted hereunder are only to the natural person signing the order (or the person holding the email address communicated).

Article 6: Compliance

In accordance with the legal provisions on compliance and hidden defects, the Seller reimburses or exchanges the defective products or products that do not correspond to the order. Refunds can be requested as follows: contact us at info@nkdreamz.com to receive the refund terms.

Article 7: Retention of title clause

The products remain the property of the Company until full payment of the price.

Article 8: Terms of delivery

The products are delivered to the delivery address that was indicated during the order and within the specified time. This period does not take into account the order preparation period.  In the event of a delay in delivery, the Customer has the possibility to terminate the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller then proceeds to the refund of the product and the «go» fee under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of local communication from a landline) indicated in the order confirmation email to ensure the tracking of the order. The Seller reminds that at the time the Customer physically takes possession of the products, the risk of loss or damage of the products is transferred to him. It is the Customer’s responsibility to notify the carrier of any reservations on the delivered product.

Article 9: Availability and presentation

Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. In case of unavailability of an item for a period of more than 100 working days, you will be immediately notified of the foreseeable delivery times and the order of this item may be cancelled on request. The Customer may then request a credit for the amount of the item or its refund.

Article 10: Payment

Payment is due immediately upon order, including for pre-order products. The Customer can make the payment by payment card. 

Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted and cannot be read during transport on the network. Once the payment is initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the French Monetary and Financial Code, the commitment to pay by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the indicated price. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately resolved automatically and the order canceled.

Article 11: Withdrawal period

In accordance with Article L. 121-20 of the Consumer Code, the Buyer

has the right to withdraw without giving any reason, within a period of fourteen (14) days from the date of receipt of his order, with the exception, if applicable, of the return costs .

The right of withdrawal may be exercised by contacting the Company as follows: 

Please contact us :  info@nkdreamz.com

We inform Customers that in accordance with Article L. 121-20-2 of the Consumer Code, this right of withdrawal cannot be exercised for personalized products or other products falling within the exception to the right of withdrawal. In case of exercising the right of withdrawal within the aforementioned period, only the price of the product or products purchased and the shipping costs will be refunded, the return costs remain at the expense of the Customer. The returns of the products are to be made in their original condition and complete (packaging, accessories, instructions...) so that they can be recommended in new condition; they must if possible be accompanied by a copy of the proof of purchase. In accordance with the legal provisions, you will find below the standard withdrawal form to send to us at the following address:

Please contact us : info@nkdreamz.com

Refund procedure: Please contact us: info@nkdreamz.com

Article 12: Guarantees

In accordance with the law, the Seller assumes two guarantees: compliance and related to hidden defects of the products. The Seller reimburses the buyer or exchanges the products apparently defective or not corresponding to the order made. The request for reimbursement must be made as follows:

Please contact us: info@nkdreamz.com

The Seller recalls that the consumer: - has a period of 2 years from the delivery of the property to act with the Seller - that he can choose between the replacement and repair of the property subject to the conditions provided by law, apparently defective or corresponding - that it is dispensed from proving the existence of the lack of conformity of the property during the six months following the delivery of the property. - that, except second-hand goods, this period will be extended to 24 months from 18 March 2016 - that the consumer may also assert the guarantee against hidden defects in the thing sold within the meaning of Article 1641 of the Civil Code and, in this case, it can choose between the resolution of the sale or a reduction of the sale price (provisions of articles 1644 of the Civil Code).

Article 13: Claims

If applicable, the Buyer may submit any claim by contacting the company using the following contact information: info@nkdreamz.com

Article 14: Intellectual property rights

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 15: Force majeure

The performance of the obligations of the seller at the end of the present is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its execution. The seller will inform the customer of the occurrence of such an event as soon as possible.

Article 16: Nullity and modification of the contract

If one of the stipulations of this contract is cancelled, this nullity will not result in the nullity of the other stipulations that will remain in force between the parties. Any contractual amendment is only valid after a written agreement signed by the parties.

Article 17: Protection of personal data

In accordance with Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, the Seller sets up a processing of personal data for the purpose of selling and delivering products and services defined in this contract.

The data subject has the right to request from the controller access to, rectification or erasure of personal data, or a limitation of processing relating to the data subject, or the right to object to the processing and the right to data portability

Article 18: Applicable law

All the clauses contained in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will : https://www.donneespersonnelles.fr/